If you need to cancel your Ring subscription, the process is straightforward and can be completed on ring.com without any long-term commitments.
Steps to Cancel Your Subscription
- Log Into Your Account: Begin by logging into your account on Ring.com.
- Access Your Plan: Navigate to the Protect Plan option in the top menu and select the plan you wish to cancel.
- Choose to Cancel: At the bottom of the page, click on ‘Cancel Plan’, choose a reason for the cancellation, and decide whether to end the plan now or at the end of your billing cycle.
- Confirm Cancellation: Finalize the cancellation by confirming your choice.
Important Considerations
- Download Your Videos: Ensure you download any important videos as they will be deleted permanently after the cancellation.
- Refund Eligibility: If eligible, expect your refund within 10 business days to the original payment method used.
Understanding Refunds
| Type of Plan | Refund Details |
|---|---|
| Annual Plans | Receive a prorated refund for the unused portion of your plan. |
| Monthly Plans | Get a refund for the unused days of the current month. |
What Happens After You Cancel?
After cancellation, how to manage your Ring subscription changes; there are no further automatic renewals, and access to subscription services ceases immediately or at the end of the current billing cycle, based on your selection.
Need More Help?
Join our community forum to discuss more or get further assistance with your account management.
Parting Thoughts
While cancelling your Ring subscription is a significant decision, following these steps ensures a seamless transition. Always consider your security needs and explore alternatives before making a final decision.
FAQs
Can I reactivate my Ring subscription after cancellation? Yes, you can reactivate your subscription anytime through your Ring account settings.
What happens to the data stored during my subscription? All recorded videos are deleted permanently unless saved beforehand.